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Architecture for Personalisation

Authors: Simon Duffy and Kate Fulton

Architecture for Personalisation is a report describing progress in Yorkshire & Humber towards developing a community-based approach to supporting personalisation and self-directed support. 

The report also examines the fundamental changes that will need to be made to the role of care managers and challenges the presumption that a new set of independent professionals is the key to personalisation. 

Instead the report demonstrates that better use could be made of existing community capacities - including the skills and abilities of service providers, community organisations and social workers.

This report shows:

  • The current care management system cannot take on full responsibility for supporting personalisation
  • There are only limited efficiencies available from within the current care management systems
  • There are significant capacities available from families, peers, communities and existing professionals
  • But these will be undermined by the poor implementation of personalisation

This publication has been produced with the support of Yorkshire & Humber’s Joint Improvement Partnership and Barnsley Metropolitan Borough Council and published in association with Paradigm.

Read and download the free pdf in your browser here.


The publisher is the Centre for Welfare Reform.

Architecture for Personalisation © Simon Duffy and Kate Fulton 2010.

All Rights Reserved. No part of this paper may be reproduced in any form without permission from the publisher except for the quotation of brief passages in reviews.

Documents

People

Simon Duffy

Simon Duffy

Director

Kate Fulton

Kate Fulton

Library

Architecture for Personalisation Toolkit

Architecture for Personalisation Toolkit

This toolkit will help local leaders develop their own strategy for producing local systems that enable personalisation. It contains helpful hints, ideas and a framework for developing plans.

Should We Ban Brokerage?

Should We Ban Brokerage?

Local authorities need to make much better use of all the varied resources that communities already have to offer when building the support system for Self-Directed Support.

Help and Connect

Help and Connect

A new form of community-brokerage called Help and Connect which is being piloted by Skills for People in Newcastle.

New Script for Care Managers

New Script for Care Managers

Simon Duffy sets out the practical steps social workers need to take in order to organise and support the development of a more empowering model of personalisation.

Community Brokerage

Community Brokerage

Community Brokerage means helping people help themselves and make full use of all the community has to offer.

A New Script for Social Work

A New Script for Social Work

Social workers need to be released from a damaging set of bureaucratic structures that are making their work more difficult and undermining personalisation.

Whose Community Is It Anyway?

Whose Community Is It Anyway?

Written by Simon Duffy this paper suggests it's time to re-think commissioning and work with communities in a real partnership of equals.

What Went Wrong with Personalisation?

What Went Wrong With Personalisation?

Simon Duffy explores the unfulfilled potential of personalisation.

Simplify the RAS

Simplify the RAS

Resource Allocation Systems (RAS) have become too complex. Barnsley and The Centre for Welfare Reform are exploring a radically simplified version of the RAS.

Personalisation or Entitlements

Personalisation or Entitlements

This article explores the challenge of making personalisation effective at supporting people's human rights and delivering real entitlements.

Is Personalisation Dead?

Is Personalisation Dead?

Simon Duffy explores some of the problems involved in implementing personalisation and the fundamental question of entitlements that remains unresolved in England.